GT&I is half way through its ambitious digital transformation programme, which includes ‘stabilising’ infrastructure and networks, ‘modernising’ end user compute experience and ‘transforming’ our client facing application delivery capability.
The Global Head of Digital Transformation is responsible for delivering the Modernise and Stabilise towers of the firm’s digital transformation plans to quality, in control and in budget, in governance and that the related business outcomes/benefits are realised in accordance with the business case for the investment.
This role will lead delivery of key programmes of the digital transformation work.
Key responsibilities and deliverables
- Apply programme, project and change management skills and expertise to drive delivery teams to deliver Digital Transformation programmes and achieve the desired change and expected business benefits, with focus on our largest and most complex programmes
- Support and promote the embedding of best practice across the PM community
- Responsibilities on specific programmes will include:
- Scoping, planning and designing assigned programmes of work, firming delivery approaches and partnering, implementing governance structures (e.g. Steering) and formulating business cases whilst ensuring agreement by all key stakeholders
- Managing dependencies within the programme and into the wider portfolio, planning and working closely with other teams to help ensure alignment in delivery – also managing the overall programme budget, delivery partners and third-party suppliers
- Ensuring quality assurance and governance is applied to all aspects of the programme, consistently and reported in accordance with portfolio management processes, whilst complying with practice standards
- Partnering with internals stakeholders to ensure the successful deliver of the programme and overseeing and providing input into communications, working with the communications team
- Managing all stakeholders to ensure alignment in direction and accountable for reporting progress to key stakeholders
- Delivering quality products into the business that include service considerations and supportability by design.
- Act as deputy to Global Head of Digital Transformation and provide support where required for Service Transformation and other Service & Operations initiatives.
Key requirements (Communication/skills/experience)
- Strong track record in large scale technology programme delivery (>£10m), selecting, contracting and partnering with external software and service delivery providers
- Delivering modernisation of corporate systems (HR, Finance, etc), end user compute (e.g. Windows 10, Office 365) and of associated infrastructure and networks
- Experience of delivering iterative product delivery using persona design led principles and user journey mapping, i.e. not just able to deliver traditional waterfall
- Running and transforming service and business-as-usual operational IT teams, including delivering capability consolidation and outsource of service provision
- Experience of working in and delivering change into a highly regulated environment with strict security controls (e.g. Legal, Finance, Retail)
- Track-record of successfully operating in environments with highly complex stakeholder engagement, where multiple senior parties must be engaged to ensure alignment
- Ability to operate in a matrix and be effective when resources are not in direct span of control
- Excellent influencing and communication skill.
- Ability to operate at all levels from technical staff to CEO and Exec level
- Team player, inclusive leadership and management approach with strong ethics
- Experience in the Legal sector
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Please note that, in line with the requirements of the UK Border Agency, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EEA candidate can fill the position.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.